Job Title

 Manager – Fire, Security & Safety

(Enlist external agencies/authorities that you are required to deal with while discharging your duty)

• Government/ regulatory authorities/ statutory/ law enforcement agencies
• Security vendors/ agencies (outsourced agencies/ equipment manufacturers/ Security Guard Board, etc.)
• Medical Agencies
• Retailers  

(i.e education, training etc.)

• Graduate in any discipline
• Diploma in Industrial Safety & Fire Fighting Course or any other related course (desired)

• 5-9 years of experience in retail/real estate industry

(required for performing the job effectively)

• Knowledge of security operations in malls
• Liaisoning skills
• Knowledge of statutory legislations pertaining to safety
• Disaster Management techniques

Responsible for ensuring adherence to defined safety and security guidelines for all operations with focus on specific geographic areas of the Centre and assist  the Chief Security Officer in establishing systems, processes and procedures for providing a safe and secure environment at the Centre

(List major responsibilities, that you have,  to achieve the key objectives)

• Ensure adherence to defined security processes and systems for all Center operations to ensure safe and secure environment for all retailers, customers, and employees
• Provide inputs to assist the Chief Security Officer in defining the various safety and security related policies  to regularly review the safety and security of the Center and update the same in the security manual
• Ensure the security manual is shared with all internal and external stakeholders, including retailers, other departments, contract agencies, etc.
• Assist the Chief Security Officer in short listing and selection of outsourced agency by defining the scope of work, evaluating the technical capabilities of various agencies, plan for the overlap of agencies, etc.
• Manage the location-wise manpower deployment schedule and security equipment requirements with outsourced agency on a regular basis
• Ensure timely preparation of various reports (incident/ observation report, command center report, etc.) for the functional operations
• Liaison with various regulatory authorities/ government agencies (such as police, fire department, RTO, courts, Security Guard Board, National Security Guards (NSG), municipal corporation, local political leaders, etc.) to establish and maintain relationship to help ensuring safe and secure environment at the Center
• Conduct various safety and security drills (evacuation, fire, etc.) for the various special teams formed (Emergency Response Team, Fire Team, etc.) to enhance the preparedness of the center towards any exigency
• Conduct special trainings for retailers, employees, outsourced staff, etc., to educate on basic safety and security aspects  and awareness of safety procedures in case of any emergency