Job Title

Assistant Manager – Security & Safety

(Enlist external agencies/authorities that you are required to deal with while discharging your duty)

• Government/ regulatory authorities/ statutory/ law enforcement agencies
• Security vendors/ agencies (outsourced agencies/ equipment manufacturers/ Security Guard Board, etc.)
• Medical Agencies
• Retailers  

(i.e education, training etc.)

• Graduate in any discipline
• Diploma in Industrial Safety & Fire Fighting Course or any other related course (desired)

• 3-5 years of experience (retail/real estate industry preferred)

(required for performing the job effectively)

• Knowledge of security operations in malls
• Liaisoning skills
• Knowledge of statutory legislations pertaining to safety
• Disaster Management techniques

Responsible for ensuring adherence to defined safety and security guidelines for all operations with focus on specific geographic areas of the Centre and assist  the Chief Security Officer in establishing systems, processes and procedures for providing a safe and secure environment at the Centre

(List major responsibilities, that you have,  to achieve the key objectives)

• Ensure adherence to defined security processes and systems for all Center operations to ensure safe and secure environment for all retailers, customers, and employees
• Ensure the security manual is shared with all internal and external stakeholders, including retailers, other departments, contract agencies, etc.
• Manage the location-wise manpower deployment schedule and security equipment requirements with outsourced agency on a regular basis
• Regularly monitor the performance of the outsourced agency staff to ensure adherence to the defined Service Level Agreements (SLAs)
• Responsible for checking of quality of all safety and security equipments delivered as against requirement and also its regular maintenance
• Ensure timely preparation of various reports (incident/ observation report, command center report, etc.) for the functional operations
• Liaison with various regulatory authorities/ government agencies (such as police, fire department, RTO, courts, Security Guard Board, National Security Guards (NSG), municipal corporation, local political leaders, etc.) to establish and maintain relationship to help ensuring safe and secure environment at the Center
• Ensure regular audit of the security operations to ensure compliance with security protocols
• Ensure physical safety and provide proximity protection for employees and visitors in case of any emergency as well as provide escort services for the VIP visitors as required on a case to case basis